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Integrations

Get notified where you work. BlackTide integrates with popular communication platforms and incident management tools.

Supported Integrations

  • Email: The default alert channel. Support for team distribution lists.
  • Slack: Receive alerts in specific channels. Supports threaded replies for incident updates.
  • Discord: Send notifications to your community or engineering channels via Webhooks.
  • Telegram: Get critical alerts directly to your phone via our Telegram bot.
  • PagerDuty: Trigger and resolve PagerDuty incidents automatically.
  • Opsgenie: Send alerts to Opsgenie schedules.

Webhooks

For custom integrations, use our Generic Webhooks. We send a JSON payload whenever an event occurs.

Alert Payload Example

{
  "event": "monitor.down",
  "monitor": {
    "id": "12345",
    "name": "Production API",
    "url": "https://api.example.com"
  },
  "timestamp": "2023-10-27T10:00:00Z",
  "reason": "Connection Timeout"
}

Setting Up Integrations

  1. Go to Settings > Integrations.
  2. Select the service you want to add.
  3. Follow the provider-specific instructions (e.g., paste your Discord Webhook URL).
  4. Test the integration to ensure connectivity.